Terms & Conditions


Welcome to Cibi Cotton! These Terms and Conditions ("Terms") govern your use of our website cibicotton.in (the "Site"). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site.

1. Introduction

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Cibi Cotton ("we," "us," or "our"). Your use of our Site, including all information, tools, and services available from this Site, is conditioned upon your acceptance of all the terms, conditions, policies, and notices stated here.

2. Eligibility

By using our Site, you confirm that you are at least 18 years of age or have the permission of a legal guardian to use the Site. You agree to comply with all applicable laws and regulations.

3. Accounts and Registration

  • Account Creation: You may need to create an account to access certain features of our Site. You agree to provide accurate, complete, and up-to-date information during registration.

  • Account Security: You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.

  • Termination: We reserve the right to suspend or terminate your account at our discretion if we suspect any violation of these Terms.

4. Orders and Payments

  • Order Acceptance: All orders are subject to acceptance by us. We reserve the right to cancel any order for any reason.

  • Pricing: Prices displayed on our Site are in Indian Rupees and include applicable taxes unless stated otherwise. We strive to ensure accurate pricing but reserve the right to correct errors.

  • Payment Methods: We accept various payment methods, including credit/debit cards and digital wallets. Payment is due at the time of purchase.

  • Cancellations: You may cancel your order within [24 hours] of placing it, provided it has not yet been shipped.

5. Shipping and Delivery

  • Shipping Locations: We are currently shipping Inside India. Additional charges may apply for international shipping.

  • Processing Time: Orders are typically processed within 1-3 business days. Delivery times vary based on location.

  • Order Tracking: You will receive a tracking number once your order has been shipped.

  • We are not responsible for any delays caused by the carrier or other third parties beyond our control. Please allow extra time for deliveries during holidays and peak shopping periods.

6. Returns and Refunds

  • Return Policy: You may return items within 3 days of receipt for a refund or exchange, provided they are in original condition and packaging.

  • Non-Returnable Items: Certain items, such as innerwear, are non-returnable for hygiene reasons.

  • Refunds: Refunds will be processed to the original payment method within 7-10 business days after we receive the returned item.

7. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of Cibi Cotton or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

8. Prohibited Activities

You agree not to:

  • Use the Site for any unlawful purpose.

  • Upload or transmit viruses or malicious code.

  • Attempt to gain unauthorized access to our Site or servers.

  • Engage in any activity that interferes with the proper functioning of the Site.

9. Limitation of Liability

To the maximum extent permitted by law, Cibi Cotton shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data, or goodwill, arising from your use of the Site.

10. Indemnification

You agree to indemnify, defend, and hold harmless Cibi Cotton and its affiliates, employees, and agents from any claims, liabilities, damages, and expenses arising from your use of the Site or your violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

Email: ccmcibigroups@gmail.com | cibigroups@gmail.com

Phone: 9442280663 | 9442250663