Return & Refund Policy
Cibi Cotton ("we," "our," or "us") is committed to return & refund your orders promptly and efficiently. This Return & Refund Policy explains our return & refund practices for orders placed on our website cibicotton.in ("Website").
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Return Policy: You may return items within 3 days of receipt for a refund or exchange, provided they are in original condition and packaging.
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Non-Returnable Items: Certain items, such as innerwear, are non-returnable for hygiene reasons.
- To initiate a return, please contact our team at ccmcibigroups@gmail.com. Once approved, you will receive return instructions, and you are responsible for the cost of return shipping unless the item is defective or we made an error.
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Refunds: Refunds will be processed to the original payment method within 7-10 business days after we receive the returned item.
Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
Email: ccmcibigroups@gmail.com | cibigroups@gmail.com
Phone: 9442280663 | 9442250663